Question 1

What is counselling?

Accepted Answer

Counselling is a professional service that helps individuals deal with emotional issues, mental health concerns, and personal challenges. It involves talking to a trained therapist in a safe and confidential environment to explore feelings, thoughts, and behaviors.

Question 2

What kind of counsellor do I need?

Accepted Answer

The type of counsellor you need depends on your specific concerns and preferences. Consider factors such as the therapist's approach (e.g., person-centered, cognitive-behavioral), experience, and specialization in areas like anxiety, relationships, or trauma. It's essential to find a counsellor you feel comfortable with and who can support you effectively.

Question 3

What's the difference between a counsellor and a therapist?

Accepted Answer

The terms 'counsellor' and 'therapist' are used interchangeably. Historically it was perceived that counsellors focus on specific issues and short-term goals, while therapists delved deeper into psychological issues, working towards long-term mental health improvement. Today, there is often little difference between the two.

Question 4

How long does counselling last?

Accepted Answer

The duration of counselling varies based on individual needs and goals. Sessions typically last around 50 minutes to an hour and are scheduled weekly or bi-weekly. The length of therapy can range from a few sessions to long-term engagement over months or even years.

Question 5

How long does counselling last?

Accepted Answer

The duration of counselling varies based on individual needs and goals. Sessions typically last around 50 minutes to an hour and are scheduled weekly or bi-weekly. The length of therapy can range from a few sessions to long-term engagement over months or even years.

Question 6

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 7

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 8

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.